Terms of Service

Effective Date: 2025/05/19 Welcome to opini.ai (“Platform”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our online platform for designing and conducting surveys using AI technology. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this Platform. By using the Platform, you represent that you meet this requirement.

2. Account Registration

You must create an account to access certain features of the Platform. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.

3. Use of the Platform

You may use the Platform to design, distribute, and analyze surveys for lawful purposes only. You agree not to use the Platform to: Violate any law or regulation; Infringe the rights of any third party, including intellectual property, privacy, or publicity rights; Transmit any content that is abusive, hateful, discriminatory, obscene, or otherwise objectionable; Send spam or unsolicited communications; Attempt to gain unauthorized access to any part of the Platform or its systems. We reserve the right to suspend or terminate accounts that violate these rules.

4. User Content and Data

You retain ownership of the content and data you upload or create (“User Content”). By using the Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, host, store, process, and display your User Content as necessary to provide and improve the Platform. You are responsible for ensuring that your surveys comply with applicable data protection and privacy laws, including the collection of any necessary consent from survey participants.

5. AI-Generated Content

Our Platform may use artificial intelligence to assist in creating survey questions and analysis. AI-generated content is provided “as is” and may require human review. We do not guarantee the accuracy, appropriateness, or legality of AI-generated content, and you are responsible for its final use.

6. Privacy

Our use of your personal data is governed by our Privacy Policy. By using the Platform, you consent to our data practices as outlined in that policy.

7. Intellectual Property

All intellectual property rights in the Platform, including software, design, and branding, are owned by or licensed to us. You may not copy, modify, distribute, or reverse engineer any part of the Platform except as explicitly permitted.

8. Fees and Payments

Certain features of the Platform may require payment. If you purchase a subscription or other services, you agree to pay all fees and applicable taxes. All payments are non-refundable unless otherwise stated.

9. Termination

We may suspend or terminate your access to the Platform at any time for violation of these Terms or to comply with legal requirements. You may also delete your account at any time.

10. Disclaimers

The Platform is provided “as is” and “as available” without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Platform.

12. Indemnification

You agree to indemnify and hold harmless opini.ai, its affiliates, and its employees from any claims, losses, damages, or expenses arising from your use of the Platform or violation of these Terms.

13. Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Platform. Continued use of the Platform after changes indicates acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United Kingdom of Great Britain and Northern Ireland. Any disputes shall be resolved in the courts of England and Wales.

15. Contact

If you have questions about these Terms, contact us at: Email: support@opini.ai